FAQ

Frequently Asked Questions:

How often should I use the BackTRAX®?

You should use your BackTRAX® for 1 to 5 minutes every morning and evening as needed. Remember to breathe deeply and slowly, allowing your body to “relax into” it. The sooner you can allow your spine and surrounding muscles to relax, the quicker you will see your back pain disappear!

How soon can I expect results?

Individual results will vary, depending on the severity and longevity of each person’s particular condition. While some individuals have seen results within minutes or a few days, most people see real results after 3 to 6 weeks of continuous use.

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The BackTRAX® works on upper and lower back right? How does that work?

Lay with your lower back on the largest part of the curve for low back pain, with the lowest part of curve for upper back pain. It is recommended that you use the upper back side before using the lower back side as it is a gentler stretch. Remember it is always recommended you roll sideways off the BackTRAX®, just as your doctor or therapist recommends you get out of bed.

I have Fibromyalgia, will this help me?

Those who have this disease state it does not seem to help the pain from Fibromyalgia. It will, however, help with the tightening of the muscles that happen during a flair up, which aggravates the fibromyalgia even more. So we can say it can ease the flare-ups somewhat.

You say the BackTRAX® can be used for core conditioning and muscle strengthening. How does that work?

Our BackTRAX® can be used for modified sit-ups, providing support for the lower back while strengthening the back and abdominal muscles. It can also be for “bench pressing” light weights to work on the shoulder, arm and chest muscles. It offers excellent support for these activities.

The first few days I used the BackTRAX® it was uncomfortable. Is this common?

Yes, it can be. Most people with chronic back pain have extremely tight muscles throughout their neck, back and shoulders. As it stretches the spine, the tight muscles do not initially relax and in fact may tense up a bit. After a few days of use, the muscles finally start to relax, allowing for a much deeper and more comfortable stretch. Most people find after those first few days they can’t wait to get back on! Of course if you experience real pain, discontinue use immediately. The BackTRAX® may not be right for your particular condition. Please see your physician before continuing use.

Who should NOT use the BackTRAX®?

If you are pregnant or have had back or neck surgery, have any type of pins, rods or fusions in your back or neck you should not use the BackTRAX®. As with any type of program, you should consult your physician before using the BackTRAX®.

What kind of warranty or guarantee do you have?

We are so confident the BackTRAX® will reduce or eliminate your back pain we offer a 60 day money back guarantee. If you are not completely satisfied, simply call 1-505-552-2015 or email customerservice@getyourbackback.com within 60 days of purchase and we will refund your money. (S/H excluded).

Is there an opportunity for distributors?

Yes. We offer excellent pricing for resale in both large and small quantities. For information, contact our Marketing Director at Marketing@getyourbackback.com or call 505-552-2015.